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Faq


FAQs


1. Are your products vegetarian?

A: Yes, our products are 100% vegetarian.


2. Soils? Ah! Are those clays?

A: No. We do not use clays in our products. All products are made from herbs of Indian origin.


3. Can you customize my soil or serum?

A: Absolutely. We love to personalize your order for you! Select the Customized soil or serum option to buy the product from our online store, and WhatsApp us at +919819459549 or drop us an email at jadibeautysoils@gmail.com. You can also send us a message on Instagram or Facebook at @jadibeautysoils


4. How do I use your body soil?

A: Here are the directions to use our body soils:

  • Mix soil in milk/rose water in a 1:2 proportion
  • Apply the mixture to the body and massage gently to exfoliate
  • Shower away with cold to lukewarm water
  • Do not use soap, let the nutrients/aroma of the soil stay on your body. If required, use soap prior to soil treatment
  • Moisturize face/body with just a few drops of JadiBeauty skin serums
  • For best results use daily


5. How do I use your face soil?

A: Here are the directions to use our body soils:

  • Mix 1/2 teaspoonful of soil in 2 teaspoonfuls of milk or rose water
  • Apply the mixture to the face and massage gently to exfoliate
  • Let the pack dry on your face before washing away with cold to lukewarm water
  • Do not use soap, let the nutrients and aroma of the soil stay on your skin. If required, use soap prior to soil treatment
  • Moisturize your face with 2 drops of JadiBeauty skin serums
  • For best results use daily


6. How do I use your skin serum?

A: Here are the directions to use our skin serums:

  • Cleanse using JadiBeauty Soils
  • Use 1-2 drops of serum after cleansing your face (or any rough skin patch that needs treatment)
  • Gently massage the serum into your skin
  • Use daily for best results, as a moisturizer, and as an over-night skin applicant


7. How do I use your hair serum?

A: Here are the directions to use our hair serums:


Directions to use as a serum:

  • Take 2-3 drops on your palm, depending upon hair length
  • Rub across your palms and wipe your palms on your hair lengths
  • For best results, use daily


Directions to use as hair oil:

  • Apply a generous amount to the scalp and massage it into the scalp, for about a minute
  • Leave the serum on for an hour and wash away
  • For best results, apply twice a week
  • Serum can be left on overnight as well.

Note: Leaving serum/oil on the scalp overnight causes cold in some instances.


8. What do you suggest - mixing soils with milk or rose water?

A: Milk works best on most skin types as a moisturizing agent - avoid it if you have extremely oily skin. Rose Water is known for years for the benefits it has on skin and is definitely a go-to for oily skin types.


9. How long will it take for me to receive the products after I have placed the order?

A: We dispatch your order almost always on the next business day or within 3 calendar days. The shipment reaches you within 2 to 5 days after we have dispatched it with our shipping partners, depending on your location. Our shipping partners do not deliver on Sundays. 


10. I love your products; how can I help you reach more people?

A: We love to know how our products have benefitted you. Here are some ways how you could help us reach more customers like you.

  • Drop a review on your favorite product on our website
  • Do continue sharing your feedback/suggestions with us via email / WhatsApp / social media
  • Choose us for your gifting solutions and let your loved ones experience the magic of JadiBeauty products as well
  • Click a snap of your order, share it on your social media and tag us @jadibeautysoils
  • Refer your friends and family to our online store for purchase, share their order IDs with us and earn a 10% commission on every referral.

 

WhatsApp or email us with any other questions you have, and we will be glad to help you!

Happy shopping!!


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